1. How we commit responsible Gaming
1.1. Gambling at an online casino should always be aimed at entertainment. However, there are those who lose control over themselves while gambling. Before starting to play, it is important to understand that gambling shall never be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
1.2. If you think you are spending more money than you can afford, or in case gaming is starting to interfere with your normal daily routines, we strongly advise to consider several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion or seeking help and support from trusted independent bodies.
2. How can I limit my spend or Losses?
2.1. To assist you in gambling responsibly we offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, spend in a game, or as part of your account activity on the whole. This functionality can be set by contacting our customer support.
2.2. Limits can be amended. A decrease in the limit amount will take effect immediately, however an increase of limit amount or cancellations cannot be changed for 24 hours after the last setting is made. If you require further information or assistance regarding Personal Limits, please contact our support team.
2.3. Deposit Limit. A limit on your deposits for a day, a week, or a month.
2.4. Loss Limit. A limit on your losses in the casino for a day, a week, or a month.
2.5. Wager Limit. A limit on the wagered amount for a day, a week, or a month.
2.6. Session Limit. A limit on the amount of time in minutes spent playing a game.
3. Need a breather?
To take a break from gambling activities for a period of time, players can choose from following two restriction settings by contacting our Customer Support.
3.1. Cooling-Off Limit.
You can set a Cooling-Off Period for a certain period of time. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may login to the account and request withdraw, and upload documents. The Cooling-Off period is applied to your account immediately. Upon its expiration your account will automatically be re-activated.
Cooling off period can be set for: 1 day, 3days, 1 week, 1 month, 3 months, 6 months
3.2. Self-Exclusion Limit.
You can set a Self-Exclusion Limit for a certain period of time or forever. Your Player Account will immediately be disabled, and you will be excluded from all promotional offers for the set period. Upon its expiration, your account will be automatically re-activated.
Self-Exclusion period can be set for : 1 day, 1 week, 2 weeks, 1 month, 3 months, 6 months, 9 months, 1 year, 3 years, permanent
4. Let`s see some ID?
4.1. The Casino only accepts players who are at least 20 years old and uses all available methods to stop any attempts of minors to register and play at our Website. The Casino reserves the right to ask for proof of identity and in the event the player has not reached the legal age to play, access to the Website will be denied immediately.
4.2. However, we realise that due to a wide availability and nature of the Internet, people under the legal age might still be able to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites.
